Why choose Reality?

Reality Estate Agents are a team of property professionals led by director Lucy Carne, a licensed member of the National Association of Estate Agents.

One size most certainly does not fit all when it comes to marketing a home for sale, which is why we offer tailored marketing packages to suit.

We sell properties of all sizes and budgets in Norfolk and north Suffolk. If you are planning to move to Norwich, the suburbs or further out in the countryside within the next few months please do pop in for a chat, call or email your requirements. We’ll do our best to get you moving.

Meet the team

Lucy CarneLucy Carne MNAEA

Director of Reality | e: lucy@realityestateagents.co.uk | m: 07939 945166

I’ve always been fascinated by the property market and in excess of 21 years experience within the industry. Having worked in both Norfolk and London, I qualified with the National Association of Estate Agents in 2006. After being made redundant in 2009 I decided to set up Reality Estate Agents. I love my work and get incredible satisfaction from helping others find their dream home. Our key strength is communication. It’s what sets us apart from others and the majority of our business comes from recommendations which is so rewarding.

Lin JonesLin Jones

Senior Sales Negotiator | e: lin@realityestateagents.co.uk | t: 01603 756898

After a varied career in local government and sales I moved into estate agency in 2005 and have been with Reality from the start in 2009. My role covers booking viewings and valuations, negotiating, accompanying viewings and sales. I enjoy the close rapport we have with both vendors and applicants and they generally end up seeing us on a more friendly level than anywhere else I’ve worked. It’s fast paced and varied – the best mix!

Adam ThompsonAdam Thompson

Brach Manager / Valuer | e: adam@realityestateagents.co.uk | m: 07930 666405

With over 10 years experience within architecture and front lining within the public sector, I am clear communicator with construction qualifications and knowledge behind me. Offering exceptional estate agency service with a strong local knowledge is the back bone of my day to day working.

Christine MaxeyChristine Maxey

Senior Lettings Consultant | e: christine@realityestateagents.co.uk | t: 01603 756898

Having worked in the Norwich Letting and Property Management industry for more than 28 years, Christine has vast knowledge and experience of all aspects of the business as well as the local area. During this time, she has set up and managed lettings department, either for independent letting business of part of an estate agency. With her knowledge she is passionate about providing an exceptional service to both landlords and tenants.

Hannah SmithHannah Smith

Trainee Sales Negotiator | e: hannah@realityestateagents.co.uk | t: 01603 756898

Coming from a care and social environment, Hannah has developed a vast amount of empathy and skills set, which has equipped her to deal with a variety of situations. Under the wing of Lin Jones and Adam Thompson, Hannah has the makings of an exceptional sales negotiator.

Hayley CalisHayley Calis

Administrator | e: hayley@realityestateagents.co.uk

Coming from an industry which required strong customer service skills, Hayley offers a forward thinking approach to the marketing and display of our properties.

Colin ClarksonColin Clarkson

Viewing Representative | e: sales@realityestateagents.co.uk

Entered the profession in 1962 and managed various leading estate agents in Norwich and elsewhere. Became a Fellow of the NAEA and specialised in valuation and marketing for sale both by Private Treaty and Auction before retiring from full-time agency work around 2000.