As a small independent estate agency with a big personality, Reality are able to deliver you a truly bespoke service. Most of our clients recommend us to others and come back to use our services for their next move. The testimonials below are from satisfied sellers and buyers of our properties.
“It’s been so pleasurable dealing with all of you lovely ladies! I recommend you all day long to anyone who needs an estate agent 🙂 Thank you for all you’ve done along the way. Thanks again you’ve been great!”
“Thanks Lucy, its going to be a bit odd not speaking to you and your team any more! Thanks for everything you’ve done, please say a big thank you to Lin and Jo too for all their help. We will always recommend you guys to our friends in in Norwich and anyone else that moves to the area!”
“We chose Reality because Lucy Carne gave us confidence her agency could sell it quickly and provide the level of service we wanted. It turned out be be a great decision because they had a cash buyer through our door on the day we signed up and we were sale agreed just 24 hours later. No hassle with endless viewings and trying to keep the place immaculate for weeks and weeks. One viewing, one serious buyer – deal done. We couldn’t have asked for a more perfect selling experience. The added bonus was Reality’s up front fee option saved us at least a thousand pounds in comparison to a standard percentage of final sale price fee. Lucy’s team were great, keeping in regular contact and helping the conveyancing process along – if I ever sell again I will be doing it through Reality.”
“Hi all. Just heard it’s all gone through, so thanks for your help and hard work”
“Excellent news, thank you everyone for all your hard work. We are delighted :)”
“The team at Reality provided me with first class service from a buyers perspective, they proved that the process can in fact be seamless and pain free. At each stage of the sale they had an expert team member at the ready with extensive knowledge and experience, including regular follow up on any outstanding matters! Overall their service offering was fantastic and I would recommend them without hesitation! Thanks to the entire team for helping me buy my new home with ease!”
“I recently sold a two bed house in the Golden triangle and used Reality as my estate agent. This was my third property transaction, and I was delighted at how smoothly things went with Reality. They constantly updated me as to the situation, and bridged the gap between the two solicitors excellently, which is great if you want a quick sale and little hassle! I’d definitely use them again.”
“I have told many people the story of Lucy telephoning me and telling me she had found the right flat for me… and how she was completely on target. I am grateful to all of you at Reality for your care and attention.”
“Jo and all the team at Reality. A really big thank you all for the excellent service you gave us with our recent property sale. Neil and I have been in the property business for 15 years and have rarely found an agent who we really felt represented the best interests of the seller, until now! You have been fantastic at giving feedback and liaising with the purchaser during some very difficult delays and with a property that had some issues. Well done. We paid upfront which we have never done before, and that always leaves you feeling that the incentive to do a good job has diminished. Not a bit of it, we never felt we had anything other than first class treatment and your full attention. We shall have no hesitation in recommending you to anyone we know who needs a local agent and wish you all the success you deserve.”
“Reality were recommended to us by a friend and how glad we were that we took up the recommendation. A buyer came on the scene as soon as the house went on the market and all aspects of the sale were handled beautifully. The staff we dealt with at Reality were friendly, helpful and efficient. Our thanks to you all.”
“Thank you, and your team, so very very much for your excellent service. So appreciated. Best Wishes”
“Many thanks for everything you have done to assist in the sale of my property and purchase of my new home. You are all so professional, friendly and lovely. Thank you so much.”