Meet The Team

In our experience, selling and letting property is all about the people.

We are a family run team of experienced individuals offering a combined total of 70 years of local estate agency in Norwich.

Our team is the success behind the brand of Reality and here we have given you the opportunity to get to know the team a little better.

If you would like to speak to a specific member of the team, please do not hesitate to use our short form here online or alternatively contact them on their email address below.

Lucy CarneLucy Carne MNAEA

Director  | e: lucy@realityestateagents.co.uk | t: 01603 756 898 | m: 07939 945166

Lucy has over 21 years’ experience in the local property market and has always been fascinated by property and people. Having also worked in London as well as Norwich, Lucy proudly qualified with the National Association of Estate Agents in 2006. After being made redundant in 2009, Reality was born and started to thrive. Lucy’s passion for property and people is the backbone to the success of Reality since the beginning. Lucy always says that she loves helping people daily and that she gets a buzz from helping her clients to find their dream home.

Adam ThompsonAdam Thompson

Office Manager | e: adam@realityestateagents.co.uk | t: 01603 756 898 | m: 07930 666405. 

Adam has over 10 years’ experience in architecture and, like his partner Lucy, has always had a keen interest in property. Adam’s front line experience in the public sector has enabled him to provide an excellent level of customer service and day to day management skills in the industry. With a strong local knowledge and attention to customer care, Adam is the backbone of the business managing all day to day aspects alongside Lucy.

Katie HarrisonKatie Harrison

Sales Negotiator | e: katie@realityestateagents.co.uk | t: 01603 756898

Katie is our friendly negotiator who knows the local property extremely well having joined the business from school. Taken under the wings of Lucy Carne, Katie has developed a wide range of skills that enable her to be a valued member of the team. Katie’s day to day duties involved dealing with enquiries, accompanied viewings, booking appointments and helping the team to provide a first class service to our clients. Katie enjoys the fast pace of being an estate agent and also likes to build rapport with all of our clients.

Christine MaxeyChristine Maxey

Lettings Consultant | e: christine@realityestateagents.co.uk | t: 01603 756898

Christine brings to the Reality team a wealth of experience having worked in the Property Lettings sector for over 28 years. Christine’s knowledge of the local area is second to none and this experience is vital in her day to day activities with our clients. Christine is passionate about providing a consistent service to all our landlords and tenants and is dedicated solely to the lettings side of the Reality business.

Vanda GannawayVanda Gannaway

Viewing Representative | e: sales@realityestateagents.co.uk | t: 01603 756898

Vanda provides a valuable service to the team and her experience is essential for when we accompany viewings for our clients. Her approach to professionalism and customer service is superb and she plays a pivotal role in the day to day running of the business.

Hayley CalisHayley Calis

Administrator | e: hayley@realityestateagents.co.uk | t: 01603 756898

Hayley comes from an industry that demands a high level of customer service and fits perfectly into the Reality team offering a forward thinking approach to the marketing of our properties and business. Hayley’s support to the team, from an administrative basis, is an asset to the success of the business.