5 Reasons To Choose Reality

If you are thinking of selling or letting your property, we advise you to make the right choice in the estate agent that you instruct. A bad choice based on fee or the valuation price could result in you not getting the right level of exposure to get interest and ultimately get moving.

Our number one goal is to provide you with a first class service from start to finish. An honest approach with realistic goals and of course, a friendly smile along the way.

Here are five reasons to choose reality to sell or let your property in Norwich:

1. A Director Run Business

Why is this important to you? It is simple. You know that within the team there are people that care about the service and are prepared to go that extra mile to help you get sold. Our team are driven by success and service, and not necessarily in that order.

If you are unsure about a certain aspect of the process of selling or letting your home, you can speak with a Director who is working in the office. Some estate agents lack that experience on a day to day basis, here at reality – we thrive on it.

Our Director; Lucy Carne, will manage the after sales process of your sale too which means you have an experience member of the team working hard to get the right outcome for you.

2. Over 70 Years Combined Experience

The property market is not what it used to be. We know that that it is a lot harder today than it was several years ago. This always means that, we are drawing on this experience to help with our day to day activities.

When it comes to negotiation, there are very few agents that can offer the experience we have and with our goal to get you the best price possible. We always dig deep to find ways of getting you the best deal.

With experience comes assurance. You know that you are instructing an experienced team to manage the sale of your property. Our experience is second to none. Your property is likely to be one of the largest assets you own so why leave this in the hands of a team of inexperienced agents?

3. We Have The Testimonials To Prove It

We appreciate that any estate agent can write testimonials to go on the website but here at Reality we have our very own ‘Thank You’ wall in the office. When a client completes on their sale they tend to drop us a note to say thank you (along with some edible goodies) and we keep those nice and safe on the wall. These cards are reminders for our team to ensure that we continue to provide the level of service that gets results for our clients.

Our website testimonials (link to testimonials page) are real too! We are an award winning estate agent for our customer service. You are more than welcome to come into the office to see our ‘Thank you’ wall when you are passing next.

4. We Are Qualified

This is very important to us. With the fact that estate agency is not regulated as such, we know that standards can slip for those ‘rogue’ agents who do not comply. We recognise the importance of being regulated and qualified through the National Association of Estate Agents (NAEA). Our Director; Lucy Carne is personally qualified also which means that your sale is in good hands but hands that are regulated to provide the required standards and implement various codes of practice.

5. We Care More Because We Are A Family Run Business

We are confident that all estate agents care about their business but do their employees take as much pride in their service? Do their employees work late for their clients? Lucy and Adam are partners in and out of the office. Working together as a family to run the business professionally and profitably too!

Without the appropriate business fundamentals in place, we do not have a business and we do not have a livelihood.

As a part of our business model, we also work closely with two Cancer charities in Norwich (link to charities page) as well which is an important part of our lives in more ways than one.