Welcome to Reality
The family run estate and letting agent, you’ll feel at home with!
Thank you for visiting our website. We are a multi award winning estate and letting agent based on
Grove Road in the historic City of Norwich.
Established in 2009 by Lucy Carne and later joined by Adam Thompson, our growing Reality team offer more than 70 combined years of local estate agency experience.
Our philosophy is deep rooted in exceptional service and client care. From start to finish, we are with you on your journey whether you are looking to buy, sell, rent or let a property in the City Centre or surrounding villages.
Having built an unsurpassable reputation for customer service, we promise traditional values coupled with a dynamic approach to marketing to get you moving with as little or no stress at all.
Our friendly approach has seen us grow year on year with further expansions planned for the coming years.
We are proud to have won several awards in recent years at the ‘ESTAS’ – one of the largest and most recognised annual survey in the property industry as voted for by our clients.
In 2018, Lucy Carne was named as one of official winners of the People Awards.
Whether you are looking to find out more about how we can market your property, read our latest blogs or even take a moment to read what our happy clients have to say about our service, we hope you enjoy looking through the website.
We have strong links with local charities, where a percentage of our annual turnover is donated to great local causes.
If you need to speak to a member of the team, you can complete our short form online or alternatively call us on 01603 756 898. You are also more than welcome to drop in and meet the team here in our Grove Road office.
Packages to Suit
NAEA Licensed for your Peace of Mind
What our customers are saying
“Thank you for everything you have done for us. You are by far the best estate agents around”
“We have been so pleased with the service, that we have recently placed our rental apartment with your new letting agency. It has been a pleasure dealing with you all.”
“You have all been helpful, professional and efficient. Absolute top quality customer service and it has been a pleasure selling our house with you.”
“As I say we are very grateful to your firm and have both found dealing with you and your firm very good in the midst of what, as you will well know, is a rather stressful process.”
Carne & Company is Norfolk and Norwich’s
independent fixed fee online estate agency
Unlike many fixed fee online estate agents on the market, we have over 22 years’ experience behind us. With Carne and Co, a sister company of Reality, our upfront fixed fee allows you to save money and choose any additional options to best suit your budget.
Come and see us for a coffee at our offices and find out how we can help you buy or sell a property in the city, the suburbs or the countryside, or contact us by using the email form below.