Testimonials from Reality Estate Agents buyers and sellers

As a small independent estate agency with a big personality we are able to deliver you a truly bespoke service.

Most of our clients recommend us to others and come back to use our services for their next move.

The testimonials below are from satisfied sellers and buyers of our properties.

Find out more about the team and how we can help get you moving.

 

PB Properties
Posted on 18 April 2012

Hi Zoe,

I just wanted to thank you again for the service and attention that you gave.

You're a credit to the company.

PB Properties

Chris Pert
Posted on 27 February 2012

Thank you for everything you and your company has done.

Thanks,

Chris Pert

Rachael
Posted on 21 February 2012

After having my house on the market for some unsuccessful months (tied in to a long contract) with another well known estate agent I thought I would try Realitythree.

Right from the start all of the team at Reality Three were polite and friendly and could never do enough to help. Unlike the previous estate agent I had used, Lucy and her team found people who were interested in the type of house I was selling, not just 'getting people through the door'. Realitythree definitely treat each house sale as an individual sale and not just a number and I found that refreshing.

My house was sold in a matter of weeks (unlike the months the previous agents had had it on the market) and Jaime, Lin and Lucy kept in contact with me throughout the sale right up until completion.

I have since recommended Realitythree to a friend who was struggling to sell and they have successfully sold her property as well.

I would not hesitate to recommend them again and again in the future.

Thanks to all of the team at Realitythre

Rachael

Mr and Mrs G
Posted on 4 January 2012

Just wanted to say thank you to all at realitythree in selling my husband's mum's house.

We dealt mostly with Lin who was extremely professional but who could also understand my sense of humour! I would have no hesitationin using Realitythree again or recommending others, many thanks.

Gary Page
Posted on 3 November 2011

Hello Lin

Just an e - mail to compliment you on your very professional and excellent service in the purchase of the apartment for my son.

Many Thanks Gary Page

Tim Burrell
Posted on 14 October 2011

We were first introduced to Realitythree through some friends looking to buy a property, their opinion was that they were trying harder than any other agents to find them a property. A few months later when we decided to move we instructed them and right from the start they "got people through the door".

Throughout the whole process we had weekly updates and when they had found a buyer they kept in close contact with all the solicitors to ensure a successful completion. I have no hesitation in recommending Lucy and her excellent team. "They try harder!"

Many thanks for all your work.

Kristelle Vassallo
Posted on 4 October 2011

My husband and I first got to know about Realitythree through their 'For Sale' signs - bright and eye catching-advertising properties near our home in Mulbarton. One of our neighbours had also recommended them.

From the first phone call through to the very end when we exchanged contracts, Lucy (director) was professional and reliable. At our first meeting, when she viewed our home for the first time, she assured us that the service Realitythree delivered would be personal and committed- our house would not just be another number on their repertoire of properties. She was true to her word. Lucy, Jaime and Lin were on the ball from the word go - they called us more often than we called them - there was no chasing needed on our part and with both of us working full time, this was key.

We were lucky to have 2 interested buyers. Lucy, Jaime and Lin successfully negotiated a deal we were very happy with. We had already moved from Norwich to Bristol when we accepted the offer and had been concerned that being so far away would cause problems when it came to negotiations. However, we could not have been more mistaken. The selling process (our first) took 6 weeks- my husband and I couldn't believe how hassle free the whole process was thanks mainly to the accessibility and reliability of the team at Reality Three. When we encountered a small hiccup with the buyers' solicitors- one phone call to Realitythree sorted it out in 15 minutes.

I have no doubt the relationship Lucy and her team build not only with the sellers but also with the buyers is the main reason negotiations run smoothly. In the end, going on the market to exchanging contracts took 12 weeks. We can only hope that when the time comes to sell our house in Bristol that Lucy and Co would have opened shop in the South West too!

Thanks again, Kristelle

Ms Rivers and Mr Casson
Posted on 15 August 2011

Hi everyone,

We just wanted to say a big thank you for all your help and support when buying our first home at the end of July. Everyone we spoke to on the phone was so helpful and seemed to genuinely care about both ourselves and the seller's interests.

We really appreciate the regular updates having never gone through this stressful process before and how friendly, knowledgable and cheerful all the staff were.

Hopefully we won't move for a long time but we would definitely use your company again and would recommend you to anyone!

Many thanks again

Hayley & Ben Fenwick
Posted on 13 August 2011

Dear Lin & everyone at Realitythree. We just wanted to say thank you for all your kindness and patience you gave us whilst purchasing No.11. Even though, technically we weren't your clients it certainly never felt that way and we always felt you were there to fight our corner.

We will recommend you to anyone selling their home & will be in touch if we decide to sell ours! We are settling in well and feel we will be very happy here.

Thanks again

Alison Woodrom
Posted 26 July 2011

To All at Realitythree.

Thank you for all your help and support. Wishing you every success in the future.

Best Wishes

Alison Woodrow

Rosie and Roger Pemberton
Posted on 15 July 2011

We used Realitythree to purchase a property in the Summer of 2011. From start to finish the whole team were extremely professional and knowledgeable. Whoever we spoke to in the office either knew what was going on, or found someone to answer our query really quickly.

They were always friendly and went out of their way to keep us up to date on the property, nothing was too much trouble.

We would have no hesitation in recommending Realitythree to others and will make them our first port of call when we are ready to buy another house.

Thank you all very much.

Jen & Paul Kings
Posted on 2 July 2011

Dear Lucy, Lin & Jaime,

Thank you all so much for securing the sale of our property. We got there in the end!

You are such a friendly and professional team and we would not hesitate to recommend you to anyone.

With Kind Regards

Jen & Paul King

Darren Livock
Posted on 2 July 2011

Hi Lin,

I'd just like to say a huge thank you to you and your colleagues for helping me purchase my dream house. You have been truly professional in the way you have brought this potentially thorny and frustrating process to an amicable and exciting conclusion.

Could you please pass on my gratitude to your colleagues?

Many thanks Darren

Camilla and Richard Collins
Posted on 26 April 2011

To Lucy, Lin and Team,

You have made the sale of No13 so straight forward and hassle free for us.

We are very grateful to you all for your kind, efficient and helpful service; and appreciate the consistent attention that you have given us throughout the whole process.

Thank you

With kind regards

Camilla and Richard Collins

Mr and Mrs Long
Posted on 17 February 2011

Hi Lucy,

Laura-Jane and I just wanted to take the opportunity to thank you and your wonderful team for making our dream home become a reality.

We're still so excited, and can't believe you made it all happen for us!!

The whole process has been a breath of fresh air thanks to your helpful, friendly and efficient staff.

Thanks Realitythree

Mrs R
Posted on 18 January 2011

Just like to thank you and your team for being so helpful and friendly! Very refreshing :)

Ms A Thorp
Posted on 17 January 2011

Hi Lucy/Lin

What fantastic news. Both Simon and I are totally over the moon and know that we will be extremely happy in our new home.

I would personally like to thank you both for all your hard works and efforts over the months. You have both been extremely professional and the customer service has been faultless, it really has and it has been a pleasure dealing with you both.

You have always given me feedback and kept me in the loop for all viewings which I can confidently say most other Estate agents don't. From my experience Reality Three certainly stand out from the other agencies and will confidently beat your local competitors with your outstanding customer service

Lucy, I wish you every success with your business and will certainly be recommending Reality Three to all my friends and colleagues

All the best

Ms A Thorp

Mr H
Posted on 12 January 2011

Dear Lin, Lucy, Jaime and all at Realitythree, Thank You for all you did for us in 2010!

Mr Rouse
Posted on 11 November 2010

Hi Lucy,

A short note to thank you again for all your help with our purchase of our new property. Whilst Mr Young was your client you were good to us and most helpful. There were obviously the issues with the crack and damp and you assisted. Please pass on our thanks to Lin too, to whom I spoke a number of times’.

Mr T Perry
Posted on 5 November 2010

Hi Lucy, I would just like to says, how refreshing it was to see someone whom is totally professional, you convey yourself very well and really opened my eyes to some of the things you said, which makes perfect sense now….thank you for that.  

Mr and Mrs Macfarlane
Posted on 18 October 2010

This is the fourth house we have sold in five years and none of the agents come close to your standards at Reaitythree!

If we had used you in the past we would not have so many grey hairs.

Kind Regards Mr and Mrs Macfarlane

Mr and Mrs Bush
Posted on 12 October 2010

Dear Lucy and all at Realitythree,

We’d both just like to thank you all for your assistance in purchasing our lovely new home! 

As anyone will know, house buying / selling is so stressful, yet Realitythree really helped with making the process a lot less painful.  The service that you provide is fantastic and your support from start to finish was outstanding!

Once again, many, many thanks!

Mr J Crane
Posted on 18 August 2010

To Lucy and the Team at Realitythree

Many thanks for all your hard work and dedication in helping me buy my  first home. I’ve been recommending you to anyone who will listen!

Easily the best estate agent I dealt with whilst house hunting.

Thanks again

Mr J Williams
Posted on 1 July 2010

Dear Lucy, Jaime and Kirstie,

Just a quick note to  thank you all for your efforts in securing my new home.  You have all been stars!!

Mr P Smith
Posted on 18 June 2010

Yvonne,  thank you for putting us in touch with Lucy at Realitythree who has been brilliant I have to say from start to finish.

I hope everything goes OK today and my mother and father would be very proud of how both you and Lucy have looked after us at what has been a tough time for us. 

Mrs A
Posted on 8 June 2010

I will be in touch and will recommend  your company to any one looking or selling.

Miss B

Thank you Lucy, 

Teriffic! I think you listened extremely well. You’re like someone from Location, location. I’m impressed.

Mrs S

I wanted you to know that since we started our property search, that you have been the best estate agent we have dealt with. Your prompt reply to enquiries and your communications have been excellent.

Should we need to sell a property in the future, or should our current purchase fall through, we will definitely be in touch.

Mr and Mrs D

Hi Lucy,

Just a quick note to say a big thank you for everything you have done, all the viewing and phone calls etc etc.   You even got me a removal company.!!  Sure we will speak again but if not i wish you all the very best of luck with the buisness and the future.

Mrs M

Realitythree came to the rescue when my house just wasn’t getting viewings with another agent.  Within 24 hours I had two viewings, and within 11 weeks we had completed the sale.  They were fabulous – always available at the end of the phone, and fast-moving on all my requests.

If anyone can sell your house – Realitythree can!

Mrs J

Lucy hi

I have been meaning to write and thank you both for such a FABULOUS service in handling the sale of our house!    

Not only was I massively impressed by the number of people who you got round to view the house but I was also amazed that you managed to find us not one but two buyers so rapidly! 

Your skills in advising how we market the place and what price we should put it on the market at were spot on.  I like your ‘branding’/style its fresh, exciting and very attractive – I am not alone in thinking that.  many people commented on it to me.  

I have recommended you to others who I know are contemplating moving.  I cannot speak too highly of you.

Many thanks…

Miss S & Mr P

Thank you so much for your help. You have probably already met one of my recommended friends.  I have been going on to everyone about how great you’ve been (and how useless some other estate agents were!). 

Your personal touch and regular communication puts you miles above the other estate agents!

Mrs L

Dear Lucy Just a quick note to say ‘Thank You’ in relation to the sale of my property.  Your helpfulness, speed and professionalism was greatly appreciated.

Mr and Mrs C

This is a belated note to say THANK YOU for your help in selling our house & equally with the purchase of our new property. The sale of our property was quick and smooth especially given market conditions. 

The whole process was eased by your efficiency including keeping us very much ‘in the loop’.  We also know that you absolutely went that extra mile for us.

Mr and Mrs B

Lucy and Lin

Thank you for successfully selling our house.  We will be recommending you to everyone we meet! I hope your company goes from strength to strength!.

Rev W

Lucy & Lin

Thanking you all for your hard working in selling my property.  I will and have already told people of your service – to which I found good and sincere people who were at the end of the phone, if not always came back!  I was informed when people went to view, who they were and their  feedback on every occasion.

Mr and Mrs T

Dear Lucy and all at Realitythree

Just a quick note for your excellent work in selling our property and ensuring the process was un-stressful as possible.  You have gone above and beyond to help us deal with nightmare that we faced. 

We will certainly be recommending you to anyone seeking to buy or sell locally.